Contact us

 

You can access your Personal Account with Aegon up until 7 October by going to www.aegon.co.uk/targetplan. If you have any issues getting on to the site, you can contact Aegon direct by:

Telephone: 0345 603 4048
Email: axapensionsadmin@aegon.co.uk.

From 8th October, your Account will be available on a read only basis.  The details shown will be the final unit holdings as at 9th October.

Any values shown after 9th October are not valid because the scheme is in transition to LifeSight. This read only basis will be available until 4th November.

You can log in to your LifeSight Account from 8th October but you will not have full access until 15th December. To log in, go to epa.towerswatson.com.

You can contact the administration team at LifeSight as follows:

Tel: 01737 227473
Email: lifesightsupport@willistowerswatson.com
Write to: LifeSight Administration Team, PO Box 758, Redhill, Surrey, RH1 9GT

Pensions team

The AXA UK Pensions Team is here to help. Our objective is to provide you with information on your pension and the options open to you, resolve any complaints or disputes that you may have, and act as your contact/escalation to the Pension Trustee Board. You can email us on pensions.uk@axa.co.uk

Rebecca Shevill – Head of Pensions Administration & Trustee Services

Tel: 07827 956 475
With AXA since:
October 2009
Previous experience: I’ve worked in pensions for 34 years, from local government to management consultancy to a global brewery.
An interesting fact about me: My great, great, great, great Grandfather was a famous Prime Minister who invented the police force. I’ll leave you to work out who that was.
John Manuel – Pensions Manager

Tel: 07775 014 828
With AXA since:
September 2012
Previous experience: Over 14 years of working in the third party pensions industry, for companies such as Aon Hewitt and Punter Southall.
An interesting fact about me: I’ve captained an English cricket player, Jade Dernbach (although he was only about 13 at the time).
James Kirkland – HR Shared Services Director

With AXA since: January 2013
Previous experience: Between August 2005 and December 2012 I worked as Head of Pensions, Benefits and Recognition at Telefónica, that’s O2 in the UK. From October 1997 to August 2005 I worked at Xafinity Consulting as Senior Pension Consultant.
An interesting fact about me: I play guitar in a rock band – bit different to working in pensions (thankfully).
Alex McMaster – Pension Administrator

Tel: 07866 032 201
With AXA since: 
August 2019
Previous experience: Between 2014 and 2019 I worked in the ‘in-house’ Pension Operations at John Lewis, and before starting at AXA from I worked for The Pensions Ombudsman.
An interesting fact about me: I once worked as an overseas ‘rep’ in Tenerife for a now defunct tour operator.
Trustees

The AXA UK Group Pension Scheme is governed by AXA UK Pension Trustees Limited. The Trustees are an independent body who have a responsibility to run the Scheme in the best interests of all the beneficiaries and ensure that the Scheme Rules are adhered to. There are six Trustee Directors; three Company Nominated Directors, two Member Nominated Directors, plus one Director from the Law Debenture.

Stephen Yandle
Company Nominated Trustee Director
Chairman of the Joint Trustees
Samantha Pitt
Trustee Director from Law Debenture
Dianne Chua
Company Nominated Trustee Director
Head of Capital at AXA UK CRO Office
Andrew Bradshaw
Independent Trustee from Ross Trustees
Ken Smith
Member Nominated Director


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